Suspension Case Library

Every Suspension Type. Diagnosed.

Browse 20+ documented suspension patterns across major platforms. Understand why accounts get suspended and what causes suspensions.

Meta Ads

Business Manager Restriction

Your Business Manager has been restricted or failed verification. This affects all connected ad accounts and requires comprehensive business documenta...

10 compliance steps

Meta Ads

Policy Violation

Your ad account has been disabled due to a violation of Meta's Advertising Policies. Recovery requires acknowledging the violation and demonstrating c...

9 compliance steps

Meta Ads

Unusual Activity / Security Review

Your account has been restricted due to detected unusual activity. This is often an automated security measure with high recovery rates when handled c...

10 compliance steps

Meta Ads

Business Verification Failure

Meta requires business verification to run certain ad types, access special features, or lift spending limits. Verification failures happen when submi...

5 compliance steps

Meta Ads

Page Quality Review / Restriction

Your Facebook Page was flagged for quality issues: clickbait, misleading content, engagement bait, or low-quality landing pages. Page restrictions aff...

5 compliance steps

Meta Ads

Pixel / Conversion Tracking Issue

Your Meta Pixel or Conversions API is misconfigured, triggering data quality warnings or ad account restrictions. Issues include pixel firing on wrong...

5 compliance steps

Meta Ads

Political / Restricted Category Ad Violation

Meta requires special pre-approval and verification for political ads, social issue ads, cryptocurrency promotions, and other regulated categories. Ad...

5 compliance steps

Meta Ads

Payment / Billing Issue

Your ad account has been restricted due to payment or billing issues. This is typically straightforward to resolve with proper payment method manageme...

8 compliance steps

Meta Ads

Account Permanently Disabled

Meta has permanently disabled this account. This decision is final and not subject to appeal....

5 compliance steps

Meta Ads

Ad Account Debt / Outstanding Balance

Your Meta ad account has an outstanding balance due to failed payments, declined cards, or unpaid invoices. Ad delivery is paused until the balance is...

5 compliance steps

Meta Ads

Circumventing Systems Violation

Meta disabled your account for circumventing or attempting to circumvent their ad review process, enforcement actions, or other systems. This includes...

5 compliance steps

Meta Ads

Ad Rejection / Disapproval

Your Meta ad was rejected for violating advertising policies. Common triggers include prohibited content, misleading claims, discriminatory targeting,...

5 compliance steps

Meta Ads

Appeal Denial Loop

Your Meta Ads appeal has been denied one or more times. Repeated appeals with the same information decrease your chances. Meta's review team needs to ...

3 compliance steps

Meta Ads

Landing Page Violation

Meta's automated systems scan landing pages every 72 hours, even after initial ad approval. Landing page violations are called 'silent killers' becaus...

3 compliance steps

Meta Ads

Special Ad Category (Housing/Employment/Credit) Violation

Meta requires ads related to Housing, Employment, or Credit (HEC) to be marked as Special Ad Categories. These ads face additional restrictions: no ag...

3 compliance steps

Meta Ads

Health Claims / Before-and-After Violation

Meta strictly prohibits ads with before-and-after imagery, exaggerated health claims, guaranteed results, or language that implies personal health att...

5 compliance steps

Meta Ads

Meta Ads Account Restriction (Legacy)

DEPRECATED: Use issue-specific rulesets (META_ADS_POLICY_VIOLATION, META_ADS_UNUSUAL_ACTIVITY, META_ADS_PAYMENT_ISSUE, META_ADS_BM_RESTRICTION). This ...

8 compliance steps

Meta Ads

Low Customer Feedback Score

Your Page or ad account received a low customer feedback score (1-2 out of 5) based on post-purchase surveys. Meta penalizes low scores with reduced r...

3 compliance steps

Meta Ads

Spending Limit Enforcement

Meta imposed or reduced your ad account spending limit. New accounts start with low limits, and limits increase based on spending history, payment rel...

5 compliance steps

Meta Ads

Account Hacked / Unauthorized Ad Spend

Your Meta ad account has been compromised by unauthorized users who are running scam ad campaigns and racking up charges on your payment method. This ...

3 compliance steps

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