Every Suspension Type. Diagnosed.

Adyen Compliance Verification

Adyen requires compliance verification as part of regulatory obligations (AML/KYC) or contractual requirements. This can be triggered by onboarding ch...

5 compliance steps

Adyen Merchant Risk Review

Adyen's risk management team has placed your merchant account under review based on transaction patterns, chargeback rates, or other risk indicators. ...

5 compliance steps

Adyen Suspicious Payment Pattern

Adyen's fraud detection systems identified suspicious patterns in your transaction data. This could involve velocity spikes, geographic anomalies, tra...

5 compliance steps

Adyen Contract Termination / Offboarding

Adyen has decided to terminate your merchant agreement. This is typically the result of unresolved compliance issues, persistent high chargebacks or r...

5 compliance steps

Adyen PCI Compliance Failure

Adyen requires all merchants to maintain PCI DSS (Payment Card Industry Data Security Standard) compliance. Non-compliance can result from not complet...

5 compliance steps

Adyen High Refund Ratio Alert

Your Adyen merchant account has been flagged because your refund rate exceeds acceptable thresholds. High refund ratios indicate potential issues with...

5 compliance steps

Amazon Seller Account Review

Amazon places accounts under review for various reasons: unusual activity patterns, regulatory compliance checks, random audits, or as a precursor to ...

5 compliance steps

Inauthentic Items Complaint

Your account has been flagged for selling items that customers or Amazon suspect are not authentic. This requires proving your supply chain legitimacy...

7 compliance steps

Intellectual Property Complaint

A brand owner or rights holder has filed an intellectual property complaint against your listing. This requires either proving authorization to sell o...

7 compliance steps

Linked/Related Account Issue

Your account has been suspended due to association with another account that has been suspended or has policy violations. This requires proving accoun...

6 compliance steps

Performance Metrics Violation

Your account has been flagged due to performance metrics falling below Amazon's requirements. This includes Order Defect Rate (ODR), Late Shipment Rat...

7 compliance steps

Policy Violation

Your account has been flagged for violating Amazon's selling policies. This could include listing policy violations, restricted product sales, or prod...

6 compliance steps

Product Safety Complaint

Your selling privileges have been removed because products you listed have been identified as potentially unsafe, missing required safety certificatio...

9 compliance steps

Permanent Account Termination

Amazon has permanently terminated this account. This decision is final and not subject to appeal....

5 compliance steps

Appeal Denial Loop

When Amazon repeatedly denies your Plan of Action or appeal submissions, you are in an appeal denial loop. This is a critical situation because each r...

4 compliance steps

ASIN / Listing Deactivation

Amazon deactivates individual product listings (ASINs) when they detect policy violations at the product level. This differs from full account suspens...

4 compliance steps

Restricted / Prohibited Product

Amazon maintains lists of restricted and prohibited products that require pre-approval, special certifications, or are entirely banned from the market...

4 compliance steps

Review Manipulation / Abuse

Amazon strictly prohibits any attempt to manipulate customer reviews, including offering incentives, using review services, inserting review requests ...

4 compliance steps

Section 3 Violation (Business Solutions Agreement)

Amazon's Section 3 of the Business Solutions Agreement (BSA) governs seller conduct, product listings, and transaction integrity. Violations trigger a...

4 compliance steps

Shipping & Fulfillment Performance

Amazon monitors seller shipping performance through metrics including Late Shipment Rate (LSR), Valid Tracking Rate (VTR), and on-time delivery percen...

4 compliance steps

Identity / Business Verification Failure

Amazon periodically requires sellers to verify their identity and business information through document submissions and video calls. Failure to pass v...

4 compliance steps

A-to-Z Guarantee Claim

Amazon's A-to-Z Guarantee protects buyers and allows them to file claims directly with Amazon when dissatisfied. These claims directly impact your Ord...

3 compliance steps

Funds Withholding / Disbursement Hold

Amazon may withhold your funds (disbursements) even when your account is not fully suspended. This can happen due to verification requirements, high r...

3 compliance steps

Used Sold as New / Condition Complaint

Amazon suspends sellers when buyer complaints indicate items listed as 'New' arrived in used, damaged, or opened condition. This is the single most co...

4 compliance steps

Brand Registry / Counterfeit Claim

A brand owner has filed a counterfeit or IP complaint against your listings through Amazon's Brand Registry Report a Violation (RAV) tool. This is dif...

6 compliance steps

Dropshipping Policy Violation

Amazon allows dropshipping ONLY if you are the seller of record, your packaging and invoices show your name (not the supplier), and you handle returns...

5 compliance steps

eBay MC999 Restriction

eBay's MC999 restriction is a broad account-level suspension triggered by eBay's automated trust and safety systems. It often relates to concerns abou...

5 compliance steps

eBay Policy Violation Suspension

Your eBay seller account has been restricted for specific policy violations. This can include listing prohibited items, using manipulative selling pra...

5 compliance steps

eBay Selling Limit Violation

eBay imposes selling limits on new or restricted accounts to manage risk. Limits can apply to the number of items you can list or the total value of y...

5 compliance steps

eBay Below Standard / Defect Rate

Your eBay seller performance metrics have fallen below standard. eBay evaluates sellers on the 20th of each month using a rolling period. Key metrics ...

5 compliance steps

eBay Linked / Multiple Account Suspension

eBay detected a link between your account and another account, typically through shared IP addresses, device fingerprints, payment methods, or physica...

5 compliance steps

eBay VeRO / Intellectual Property Complaint

A brand owner or rights holder has filed a complaint through eBay's VeRO (Verified Rights Owner Program). VeRO complaints can involve trademark infrin...

5 compliance steps

Circumventing Systems Policy Violation

Google detected attempts to circumvent their advertising systems, enforcement actions, or policies. This includes creating new accounts after suspensi...

5 compliance steps

Misrepresentation Policy Violation

Google found that your ads or website make misleading claims, omit important information, or present an inaccurate picture of your business, products,...

5 compliance steps

Suspicious Payment Activity

Google has flagged unusual payment activity on your ad account. This could involve using payment methods that cannot be verified, patterns matching fr...

5 compliance steps

Google Ads Billing / Payment Issue

Your Google Ads account has been suspended due to billing problems. This can include unpaid balances from declined payments, expired or insufficient p...

5 compliance steps

Google Ads Malware / Unwanted Software

Google's security systems detected malware, phishing elements, or unwanted software on your website or landing page. Your site may have been compromis...

5 compliance steps

Google Ads Trademark Violation

A trademark owner has filed a complaint about the use of their trademarked terms in your ad text, display URLs, or extensions. Google's trademark poli...

5 compliance steps

Multiple Account Abuse / Circumventing via New Accounts

Your Google Ads account has been suspended for multiple account abuse. Google has determined that you operate or are associated with multiple accounts...

9 compliance steps

Unacceptable Business Practices

Your Google Ads account has been suspended for unacceptable business practices. Google has determined that your business engages in predatory pricing,...

10 compliance steps

Advertiser Identity / Business Operations Verification Failure

Your Google Ads account has been suspended because you did not complete advertiser identity verification or business operations verification by the re...

8 compliance steps

Destination / Landing Page Violations

Your Google Ads account has been suspended for destination violations. Google determined that your landing pages have issues such as: broken pages, ma...

10 compliance steps

Google Merchant Center / Shopping Ads Suspension

Your Google Merchant Center account has been suspended, affecting your Google Shopping ads and free product listings. Common reasons include: product ...

10 compliance steps

Restricted Content / Regulated Industries

Your Google Ads account has been suspended for advertising restricted content or operating in a regulated industry without proper certification. Googl...

9 compliance steps

Address Mismatch / Location Verification Suspension

Google cross-references your business address against multiple data sources including postal databases, Street View imagery, and third-party business ...

5 compliance steps

GBP_APPEAL_DENIAL_LOOP

Google's reinstatement process involves both automated and manual review. When your appeal is denied, resubmitting the same information triggers the s...

5 compliance steps

Google Call Forwarding Number

Google sometimes replaces your displayed phone number with a Google call-forwarding number. This tracks calls from your listing but can confuse custom...

5 compliance steps

GBP_CATEGORY_MISCLASSIFICATION

Choosing the wrong primary or secondary category confuses Google's classification system and can trigger a suspension. Some categories have stricter r...

5 compliance steps

Category-Triggered Suspension

Certain business categories experience higher suspension rates due to widespread abuse. Locksmith, plumber, HVAC, towing, and similar service categori...

5 compliance steps

Deceptive Content / Misrepresentation Suspension

Google flags listings for deceptive content when the business name includes keyword stuffing, the listed services don't match the actual business, or ...

5 compliance steps

GBP_DUPLICATE_LISTING

Google's automated systems detect when multiple listings appear to represent the same business at the same location. This can happen from previous mar...

5 compliance steps

Edit Risk After Reinstatement

After getting reinstated, your listing enters a probationary period where Google's systems are more sensitive to changes. Making significant edits (bu...

5 compliance steps

Google Business Profile Suspension

A hard suspension means Google has completely removed your listing from Search and Maps. This is more severe than a soft suspension (where the listing...

5 compliance steps

Map Visibility Drop

A sudden drop in map visibility means your listing has been suppressed by Google's algorithm but not formally suspended. This can result from algorith...

5 compliance steps

Ownership / Access Conflict

Ownership conflicts arise when multiple Google accounts claim management rights to the same business listing. This commonly happens during business sa...

5 compliance steps

Phone Visibility Filter

Google may hide your phone number from your listing if it detects issues such as a VOIP number that can't be verified, a number associated with spam c...

5 compliance steps

Reinstatement Request Denied

Google denies reinstatement requests when the listing still violates guidelines, when submitted evidence is insufficient, or when the violation is too...

5 compliance steps

Service Area Business (SAB) Violation

Service Area Businesses (SABs) that serve customers at customer locations have different listing requirements than storefront businesses. Violations o...

5 compliance steps

GBP_VERIFICATION_FAILURE

Google requires business verification through postcard, phone, email, or video to confirm the business exists at the claimed location. Failures occur ...

5 compliance steps

Verification Signage Mismatch

During video verification, Google's reviewers compare your physical signage against your listed business name. If your sign shows a different name (co...

5 compliance steps

Review Abuse / Fake Review Enforcement

Google has dramatically increased enforcement against fake, spam, and incentivized reviews in 2025-2026, removing over 60,000 business profiles. Trigg...

3 compliance steps

Business Name Violation / Keyword Stuffing

Google requires your business name to match your real-world signage and legal name EXACTLY. Adding keywords, locations, service descriptions, or promo...

5 compliance steps

Profile Hijacked / Unauthorized Ownership

Your Google Business Profile has been hijacked — someone else has claimed ownership, changed your business details, marked you as permanently closed, ...

5 compliance steps

Lazada Product Authenticity Issues

Lazada has flagged products in your store for authenticity concerns. This can be triggered by brand owner complaints, customer reports, or Lazada's au...

5 compliance steps

Lazada Seller Performance Suspension

Your Lazada seller performance metrics have fallen below acceptable levels. Lazada tracks cancellation rates, late shipment rates, return rates, and c...

5 compliance steps

Lazada Seller Policy Violation

Lazada has identified violations of their seller policies in your account. This can range from listing prohibited items and misleading descriptions to...

5 compliance steps

Lazada Cancellation Rate Suspension

Your Lazada seller account has accumulated a high rate of seller-initiated cancellations. The primary causes are out-of-stock items being listed, pric...

5 compliance steps

Lazada Fake / Invalid Tracking Violation

Lazada has detected that tracking numbers submitted for your orders are invalid, fake, or prematurely entered before actual shipment. This is consider...

5 compliance steps

Lazada Product Quality Point Deduction

Lazada's penalty point system has assessed quality deductions against your account based on product quality complaints, returns for defective items, a...

5 compliance steps

MercadoLibre Listing Policy Violation

MercadoLibre has detected violations in your product listings. This can include inaccurate descriptions, prohibited keywords, misleading images, incor...

5 compliance steps

MercadoLibre Prohibited Product Listing

Your MercadoLibre listings include products that fall under the platform's prohibited or restricted categories. Prohibited items vary by country and a...

5 compliance steps

MercadoLibre Seller Reputation Suspension

Your MercadoLibre seller reputation (thermometer) has dropped to a level that triggers restrictions. MercadoLibre's reputation system is a composite m...

5 compliance steps

MercadoLibre Account Health Score Suspension

Your MercadoLibre account health score (seller thermometer) has dropped below acceptable levels due to a combination of factors: claim rates, cancella...

5 compliance steps

MercadoLibre Buyer Claim Escalation

Your account has been impacted by a high rate of buyer claims filed through MercadoLibre's buyer protection program. Claims can include items not rece...

5 compliance steps

MercadoLibre Shipping Delay Penalty

MercadoLibre penalizes sellers for late shipments and delivery delays. The platform tracks handling time and delivery dates, and delays negatively imp...

5 compliance steps

Meta Ads Account Restriction (Legacy)

DEPRECATED: Use issue-specific rulesets (META_ADS_POLICY_VIOLATION, META_ADS_UNUSUAL_ACTIVITY, META_ADS_PAYMENT_ISSUE, META_ADS_BM_RESTRICTION). This ...

8 compliance steps

Business Manager Restriction

Your Business Manager has been restricted or failed verification. This affects all connected ad accounts and requires comprehensive business documenta...

10 compliance steps

Payment / Billing Issue

Your ad account has been restricted due to payment or billing issues. This is typically straightforward to resolve with proper payment method manageme...

8 compliance steps

Policy Violation

Your ad account has been disabled due to a violation of Meta's Advertising Policies. Recovery requires acknowledging the violation and demonstrating c...

9 compliance steps

Account Permanently Disabled

Meta has permanently disabled this account. This decision is final and not subject to appeal....

5 compliance steps

Unusual Activity / Security Review

Your account has been restricted due to detected unusual activity. This is often an automated security measure with high recovery rates when handled c...

10 compliance steps

Ad Account Debt / Outstanding Balance

Your Meta ad account has an outstanding balance due to failed payments, declined cards, or unpaid invoices. Ad delivery is paused until the balance is...

5 compliance steps

Ad Rejection / Disapproval

Your Meta ad was rejected for violating advertising policies. Common triggers include prohibited content, misleading claims, discriminatory targeting,...

5 compliance steps

Appeal Denial Loop

Your Meta Ads appeal has been denied one or more times. Repeated appeals with the same information decrease your chances. Meta's review team needs to ...

3 compliance steps

Business Verification Failure

Meta requires business verification to run certain ad types, access special features, or lift spending limits. Verification failures happen when submi...

5 compliance steps

Circumventing Systems Violation

Meta disabled your account for circumventing or attempting to circumvent their ad review process, enforcement actions, or other systems. This includes...

5 compliance steps

Low Customer Feedback Score

Your Page or ad account received a low customer feedback score (1-2 out of 5) based on post-purchase surveys. Meta penalizes low scores with reduced r...

3 compliance steps

Page Quality Review / Restriction

Your Facebook Page was flagged for quality issues: clickbait, misleading content, engagement bait, or low-quality landing pages. Page restrictions aff...

5 compliance steps

Pixel / Conversion Tracking Issue

Your Meta Pixel or Conversions API is misconfigured, triggering data quality warnings or ad account restrictions. Issues include pixel firing on wrong...

5 compliance steps

Spending Limit Enforcement

Meta imposed or reduced your ad account spending limit. New accounts start with low limits, and limits increase based on spending history, payment rel...

5 compliance steps

Landing Page Violation

Meta's automated systems scan landing pages every 72 hours, even after initial ad approval. Landing page violations are called 'silent killers' becaus...

3 compliance steps

Special Ad Category (Housing/Employment/Credit) Violation

Meta requires ads related to Housing, Employment, or Credit (HEC) to be marked as Special Ad Categories. These ads face additional restrictions: no ag...

3 compliance steps

Account Hacked / Unauthorized Ad Spend

Your Meta ad account has been compromised by unauthorized users who are running scam ad campaigns and racking up charges on your payment method. This ...

3 compliance steps

Health Claims / Before-and-After Violation

Meta strictly prohibits ads with before-and-after imagery, exaggerated health claims, guaranteed results, or language that implies personal health att...

5 compliance steps

Political / Restricted Category Ad Violation

Meta requires special pre-approval and verification for political ads, social issue ads, cryptocurrency promotions, and other regulated categories. Ad...

5 compliance steps

Payoneer Account Compliance Review

Payoneer's compliance team is reviewing your account as part of their regulatory obligations. This can be triggered by transaction patterns, changes i...

5 compliance steps

Payoneer Suspicious Transactions

Payoneer has flagged transactions on your account that match patterns associated with fraud or financial crime. This includes receiving funds from unk...

5 compliance steps

Payoneer Verification Required

Payoneer requires additional identity or business verification to continue using your account. This is part of their KYC (Know Your Customer) complian...

5 compliance steps

Payoneer Document Mismatch / Inconsistency

Payoneer's verification team found inconsistencies in your submitted documents. This includes name variations between documents, expired identificatio...

5 compliance steps

Payoneer Inactive Account Closure

Payoneer closes or downgrades accounts that have been inactive for an extended period (typically 12+ months). Before closure, Payoneer may charge inac...

5 compliance steps

Payoneer Marketplace Payment Hold

Payoneer is holding payments received from marketplaces (Upwork, Fiverr, Amazon, etc.) pending a review. This is commonly triggered by sudden increase...

5 compliance steps

180-Day Funds Hold

The 180-day fund hold is PayPal's most severe financial restriction. It typically follows account closure for policy violations, excessive chargebacks...

5 compliance steps

Acceptable Use Policy Violation

PayPal's Acceptable Use Policy (AUP) prohibits specific types of transactions and business activities. Violations include processing payments for rest...

5 compliance steps

Document / KYC Request

PayPal periodically requires additional documentation to comply with financial regulations. This is triggered by reaching certain transaction threshol...

5 compliance steps

High-Risk / Fraud Review

PayPal categorizes certain account activities as high risk based on transaction patterns, industry classification, or geographic factors. High-risk fl...

5 compliance steps

PayPal Account Limitation Review

Structured guidance for PayPal account limitations including temporary holds, permanent restrictions, and verification requirements. This module provi...

8 compliance steps

Account Frozen / Security Hold

PayPal froze your account for security reasons unrelated to AUP violations. Common triggers include suspicious login attempts, unusual transaction pat...

5 compliance steps

Appeal Denial Loop

When PayPal denies your appeal, resubmitting the same documents and explanation will produce the same result. PayPal's review process is largely autom...

5 compliance steps

Business Account Upgrade Required

PayPal determined your personal account is being used for business purposes and requires an upgrade to a Business account. Failure to upgrade results ...

5 compliance steps

Buyer Protection Dispute

A buyer filed a dispute or claim through PayPal's Buyer Protection program alleging item not received, item significantly not as described, or unautho...

5 compliance steps

PayPal Credit / Pay Later Issue

Issues with PayPal Credit or Pay in 4 (BNPL) affecting your seller account. High return rates, disputes on credit transactions, or buyer defaults on i...

2 compliance steps

Cross-Border / Currency Restriction

PayPal restricted your account due to cross-border transaction concerns, currency conversion issues, or operating in a country with limited PayPal sup...

5 compliance steps

Multiple Account Detection

PayPal detected that you have or had more than one account, which violates their policy of one personal and one business account per person. This incl...

5 compliance steps

Seller Protection Denied

PayPal denied your Seller Protection claim, meaning you are liable for a chargeback or dispute amount. This happens when shipping requirements, eligib...

3 compliance steps

Unauthorized Transaction Claim

A claim was filed alleging an unauthorized transaction on your account. This can be filed by a buyer or triggered by PayPal's fraud detection systems....

5 compliance steps

Withdrawal / Sending Limit

PayPal imposed limits on how much you can withdraw, send, or receive. Limits are typically linked to unverified accounts, new accounts, or accounts fl...

5 compliance steps

Gambling / Cryptocurrency Restriction

PayPal's Acceptable Use Policy explicitly prohibits most gambling and cryptocurrency transactions. Accounts used for online betting, casino payments, ...

5 compliance steps

Sanctions / OFAC Compliance Hold

PayPal is required by law to screen all transactions against OFAC (Office of Foreign Assets Control) sanctions lists. If your name, business name, or ...

5 compliance steps

Shopee Policy Violation

Shopee has identified violations of their seller policies in your account. This can include listing prohibited items, misleading product descriptions,...

5 compliance steps

Shopee Prohibited Product Listing

Your Shopee listings include products that fall under Shopee's prohibited or restricted categories for your marketplace region. Shopee enforces produc...

5 compliance steps

Shopee Seller Risk Monitoring

Shopee's risk monitoring system has flagged your seller account for review. This automated process evaluates multiple risk signals including transacti...

5 compliance steps

Shopee Chat Response Violation

Shopee monitors seller chat response rates as a key performance metric. Your response rate has fallen below the required threshold (typically respondi...

5 compliance steps

Shopee IP / Counterfeit Claim

A brand owner has filed an intellectual property complaint through Shopee's IP Protection Platform (SIPP). The complaint alleges that your products in...

5 compliance steps

Shopee Late Shipment Penalty

Shopee penalizes sellers who fail to ship orders within the specified days-to-ship (DTS) window. Your late shipment rate has exceeded the acceptable t...

5 compliance steps

Shopify Chargeback Threshold Exceeded

Shopify Payments monitors your chargeback (dispute) rate against card network thresholds. When chargebacks exceed 1% of transactions or a specific cou...

5 compliance steps

Shopify Payment Risk Review

Shopify's payment risk engine flags accounts showing patterns associated with fraud or financial risk. This includes sudden volume spikes, high-value ...

5 compliance steps

Shopify Policy Violation

Shopify enforces its Acceptable Use Policy (AUP) to maintain trust across the platform. Violations can include selling products on Shopify's restricte...

5 compliance steps

Shopify DMCA / IP Takedown

A rights holder has filed a DMCA or intellectual property complaint against your store. Shopify is legally required to act on valid DMCA notices under...

5 compliance steps

Shopify Dropshipping / Fulfillment Complaint

Customer complaints about dropshipping practices have triggered a review. Common issues include excessively long shipping times from overseas supplier...

5 compliance steps

Shopify Store Terms of Service Closure

Shopify has determined that your store violates their Terms of Service or Acceptable Use Policy to a degree that warrants closure. This is typically r...

5 compliance steps

Square Account Risk Review

Square's risk assessment team has placed your account under review. This general review can be triggered by business type concerns, processing pattern...

5 compliance steps

Square Chargeback Monitoring Program

Square monitors chargeback rates across all merchants. When your dispute rate exceeds acceptable thresholds, your account enters a monitoring program....

5 compliance steps

Square Suspicious Payment Activity

Square's payment monitoring systems flagged transactions on your account that match patterns associated with fraud, money laundering, or other financi...

5 compliance steps

Square Bank / ACH Verification Issue

Square requires bank account verification before processing payouts. Issues arise when micro-deposits aren't confirmed, bank account details don't mat...

5 compliance steps

Square Card-Not-Present Fraud Spike

Square has detected an elevated rate of card-not-present (CNP) fraud on your account. CNP transactions (online, phone, keyed-in) carry higher fraud ri...

5 compliance steps

Square Prohibited / Restricted Business Type

Square has determined that your business type falls under their prohibited or restricted categories. Square's Acceptable Use Policy excludes certain i...

5 compliance steps

Stripe Account Review

A general account review occurs when Stripe's systems detect patterns that require human investigation. This could be triggered by multiple factors: u...

5 compliance steps

Excessive Chargebacks/Disputes

Stripe monitors your chargeback (dispute) rate against card network thresholds. Visa requires merchants to stay below 0.9% dispute rate and Mastercard...

5 compliance steps

High-Risk Business Category

Stripe's automated risk engine continuously monitors processing patterns. When your account shows risk indicators — new account with high volume, inte...

5 compliance steps

KYC/Verification Incomplete

Stripe is legally required to verify the identity of all account holders under Know Your Customer (KYC) regulations. When your submitted documents are...

5 compliance steps

Prohibited Business Type

Stripe maintains a list of prohibited and restricted business types based on card network rules and regulatory requirements. If your business falls in...

5 compliance steps

Account Termination / Permanent Closure

Stripe terminates accounts for severe policy violations, confirmed prohibited business types, repeated unresolved compliance failures, or fraud. Termi...

5 compliance steps

Connect / Marketplace Platform Issue

Stripe Connect platforms are held liable when their connected accounts (sub-merchants) violate policies, fail KYC, or generate excessive chargebacks. ...

5 compliance steps

Customer Complaint Review

When Stripe receives direct complaints from your customers about unfulfilled orders, products not matching descriptions, or services not rendered, it ...

5 compliance steps

Identity Verification Failure

Stripe Identity requires document verification and sometimes biometric checks. Failures occur when documents are blurry, expired, don't match account ...

5 compliance steps

Payout Delay / Extended Schedule

Stripe may extend your payout schedule from the standard 2-business-day rolling to longer periods (7, 14, or 30 days). This happens with new accounts ...

5 compliance steps

Payout Reserve Imposed

Stripe imposes reserves when your account's risk profile warrants additional protection against potential chargebacks and refunds. This can be trigger...

5 compliance steps

Radar / Fraud Prevention Block

Stripe Radar uses machine learning to score every transaction for fraud risk. When risk scores exceed your configured threshold, transactions are auto...

5 compliance steps

Subscription / Recurring Billing Issue

Subscription-based businesses face unique enforcement risks on Stripe. High dispute rates from recurring charges — often caused by customers forgettin...

5 compliance steps

Suspicious Activity / Fraud Hold

Stripe's fraud detection systems flag accounts showing patterns consistent with fraudulent activity: rapid-fire small transactions (card testing), unu...

5 compliance steps

Unusual Volume Spike

Stripe flags accounts that show sudden, significant increases in processing volume compared to their historical baseline. A 3x-10x spike in daily tran...

5 compliance steps

MATCH / TMF List (Terminated Merchant File)

When Stripe terminates your account for certain reasons (excessive chargebacks, fraud, AML violations, illegal activity), they may add you to the MATC...

3 compliance steps

High Refund Rate / Refund Pattern Issue

Stripe monitors refund rates independently from chargebacks. A consistently high refund rate (typically above 5-10%) signals potential issues with pro...

5 compliance steps

TikTok Ads Account Risk Review

TikTok's risk assessment system has flagged your ad account for review. This automated process evaluates account behavior, ad content patterns, landin...

5 compliance steps

TikTok Ads Policy Violation

TikTok's ad review system has identified violations of their advertising policies in your ads or account. This can include prohibited content, mislead...

5 compliance steps

TikTok Ads Suspicious Payment Activity

TikTok's payment verification system has flagged suspicious activity related to your ad account billing. This can include using unverifiable payment m...

5 compliance steps

TikTok Ads Creative Rejection

Your TikTok ad creatives are being rejected for policy violations. Common reasons include misleading or exaggerated claims, before-and-after imagery, ...

5 compliance steps

TikTok Ads Landing Page Violation

TikTok's ad review team found that your landing page doesn't meet their advertising policies. Common issues include slow loading pages, pop-ups or aut...

5 compliance steps

TikTok Ads Restricted Industry Violation

TikTok has determined that your business falls under a prohibited or restricted advertising category. TikTok prohibits advertising for certain industr...

5 compliance steps

TikTok Shop Policy Violation

TikTok Shop has identified a violation of their seller policies. This can range from listing prohibited products, making misleading claims in product ...

5 compliance steps

TikTok Shop Product Authenticity Issue

TikTok Shop has flagged your products for authenticity concerns. This can be triggered by customer reports, brand owner complaints, or automated detec...

5 compliance steps

TikTok Shop Account Risk Review

TikTok Shop's risk assessment system has flagged your seller account for review. This automated process evaluates seller behavior patterns, account ag...

5 compliance steps

TikTok Shop Customer Complaint Rate

Your TikTok Shop has accumulated a high rate of customer complaints, returns, or negative reviews. TikTok Shop monitors these metrics and penalizes se...

5 compliance steps

TikTok Shop IP / Brand Complaint

A brand owner has filed an intellectual property complaint against your TikTok Shop listings. TikTok Shop acts on complaints from verified rights hold...

5 compliance steps

TikTok Shop Shipping / Fulfillment Violation

Your TikTok Shop account has been penalized for shipping performance failures. TikTok Shop monitors late shipment rates, tracking validity, and delive...

5 compliance steps

Walmart High Order Defect Rate

Your seller account has accumulated a high order defect rate, which Walmart calculates based on cancellations, returns, and customer complaints relati...

5 compliance steps

Walmart Late Shipment Suspension

Walmart tracks shipping performance against strict SLA requirements. When your on-time shipping rate drops below acceptable levels, your account faces...

5 compliance steps

Walmart Prohibited Product Listing

Walmart's automated systems or manual review identified products in your catalog that fall under Walmart's prohibited or restricted categories. This i...

5 compliance steps

Walmart Listing Quality Violation

Walmart has strict listing content standards covering image quality, description accuracy, product attributes, and categorization. Listings that don't...

5 compliance steps

Walmart Price Gouging / Pricing Violation

Walmart actively monitors pricing across its marketplace for gouging and unfair practices. Pricing algorithms compare your prices against market rates...

5 compliance steps

Walmart Trust & Safety Violation

Walmart's Trust & Safety team has identified concerns about your account. This can involve identity verification failures, suspicious account patterns...

5 compliance steps

Wise Compliance Review

Wise's compliance team is conducting a review of your account based on regulatory requirements (AML, KYC). This can be triggered by transaction patter...

5 compliance steps

Wise Suspicious Transaction Monitoring

Wise's compliance and fraud detection systems flagged one or more transactions on your account. Triggers include sending to high-risk regions, large a...

5 compliance steps

Wise Verification Failure

Wise was unable to verify your identity with the documents you submitted. Common issues include expired documents, blurry photos, name discrepancies b...

5 compliance steps

Wise Business Model Rejection

Wise has determined that your business model falls outside the types they can support. Wise restricts certain business categories including payment se...

5 compliance steps

Wise Sanctioned Corridor / Country Restriction

Your transfer or account has been blocked due to international sanctions compliance. Wise screens all transfers against OFAC, EU, UN, and other sancti...

5 compliance steps