Why This Happens
Wise's compliance team is conducting a review of your account based on regulatory requirements (AML, KYC). This can be triggered by transaction patterns, business activity reviews, periodic compliance checks, or changes in your account activity that require enhanced due diligence.
Example Notification
"Your account is under compliance review. Some features may be limited while we verify your information."
Compliance Steps
Respond to all information requests promptly
Provide requested documentation (ID, proof of address, source of funds)
Be transparent about your business activities and fund sources
Allow adequate processing time for compliance reviews
Do not close the account during review — this may forfeit held funds
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