Why This Happens
Wise's compliance and fraud detection systems flagged one or more transactions on your account. Triggers include sending to high-risk regions, large amounts inconsistent with your transaction history, patterns matching known fraud typologies, or receiving funds from suspicious sources.
Example Notification
"We've temporarily restricted your account while we review a recent transaction. Please provide additional information."
Compliance Steps
Provide the purpose of the flagged transaction
Supply invoices, contracts, or agreements related to the transfer
Share proof of the sender/recipient relationship
Respond to all information requests within the given deadline
Do not attempt to move funds through alternative channels
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