Why This Happens
Amazon periodically requires sellers to verify their identity and business information through document submissions and video calls. Failure to pass verification results in account deactivation. Common failure reasons include document quality issues, name mismatches, expired documents, and inability to complete video verification. This is distinct from general account review — it specifically targets identity and business legitimacy.
Example Notification
"Your Amazon Seller account has been restricted due to identity / business verification failure concerns."
Compliance Steps
Identify the verification failure reason
Prepare high-quality document submissions
Prepare for video verification if required
Submit through the correct verification channel
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