HOW IT WORKS

A compliance system, not a chatbot.

Appeal Architect uses deterministic classification, evidence validation and safety controls to guide the suspension-recovery process. The system determines the diagnosis. AI is used only for communication drafting.

01

Paste suspension message

Copy the suspension notification you received from the platform.

02

Receive a diagnosis

Deterministic rules identify the failure type, confidence and risk.

03

Review evidence

See exactly which documents and information your case requires.

04

Generate your appeal

AI writes within defined platform-specific communication guardrails.

05

Follow the protocol

Proceed with confirmations, cooldown rules and safety checks.

THREE CORE PHASES

One structured path from diagnosis to action.

Classification is rule-based. Evidence requirements act as gates. Safety controls govern critical next steps.

01
CLASSIFY

Understand what happened

The classification engine analyzes the suspension notification against platform-specific rules to determine the failure type, confidence band and risk level.

Deterministic classification
Platform-specific ruleset matching
Confidence scoring
Risk assessment
02
VALIDATE

Verify what your case needs

Evidence requirements are generated from the diagnosed suspension type and checked before the case can move forward.

Document-type validation
Format verification
Expiration checking
Relevance and compliance checks
03
EXECUTE

Take the next step safely

The protocol controls sequencing, confirmation gates and retry behavior. AI is limited to communication drafting.

Pre-submit safety checks
Cooldown protection
Confirmation gates
Full case audit trail
DIAGNOSIS ENGINE

Your suspension message becomes a structured diagnosis.

Rather than asking AI to guess what happened, the message passes through a defined classification process.

See how classification works

Suspension notification

The message enters the scanner

Platform + failure taxonomy

Known patterns and rules are evaluated

Confidence + risk

The system scores diagnostic certainty

Recommended action path

The diagnosis determines what happens next

PLATFORM-SPECIFIC

Different platforms. Different rules.

Example: Identity verification

Stripe suspension diagnosis

A Stripe identity-verification suspension can be mapped to sub-types such as name mismatch, expired documentation, poor document quality, or incorrect document type.

ClassificationIdentity verification
ConfidenceHigh
RiskModerate
Next stepValidate identity evidence
UNDER THE HOOD

Built differently. Engineered for safety.

Diagnosis, validation and safety are separate systems, each with its own responsibility.

5 layers

Evidence validation

Checks document type, format, expiration, relevance and compliance alignment.

Auto-blocked

Unsafe progression blocked

Cases that are not ready can be prevented from moving to the next stage.

Real-time

Pre-submit review

Flags missing information, risky wording and potential compliance gaps.

Transparent

Confidence scoring

Confidence bands show how strongly the message matches a known case type.

Server enforced

Retry protection

Cooldown controls help prevent repeated submissions or panic retries.

User confirmed

Decision gates

Critical actions require explicit user confirmation before progressing.

Full audit trail on every case

Classification, evidence checks, safety events and user decisions can be recorded throughout the case.

Start Your Case
COMPARISON

Generic appeal tools vs. engineered safety.

Diagnosis
×User guesses the issue
Rule-based classification
Evidence
×Generic document advice
Case-specific validation
Appeal writing
×Open-ended AI output
AI constrained by rules
Safety
×Submit whenever
Checks, cooldowns and gates
Visibility
×Black-box process
Traceable case history
DETAILED EXPLANATIONS

Want to understand the system in more detail?

Expand any topic below for the complete explanation.

Start with the diagnosis.

Paste your suspension notification into the Free Suspension Scanner to identify the case type, confidence level and recommended next step.

Diagnose Suspension
Free to use · No account required · No credentials collected

We provide structured guidance and documentation tools to help users prepare compliance responses. We do not guarantee account reinstatement and we do not contact platforms on behalf of users.

Appeal Architect
AppealArchitect
© 2026 · Process guidance only. No guarantees.

A product of Lulo Software

Lulo Software LLC · 30 N Gould St, Ste R · Sheridan, WY 82801, USA