01
How AI is used
AI is used for communication drafting, not for determining the suspension type. It receives structured case information from the classification and validation systems and produces a draft inside defined rules.
APPEAL GENERATOR
AI writes the communication. The rules control the boundaries.
Appeal drafts are generated only after the case has been classified and evidence requirements are understood. The writing layer operates within defined compliance guardrails.
Factual statements only
Evidence-aware drafting
Platform-specific structure
Tone controls
Pre-submit review
STRUCTURED PROCESS
One system. Defined stages.
Diagnosis, evidence requirements, drafting, and safety controls are separated so that each stage has one clear responsibility.
Classify
Identify the case type, confidence, and risk.
Validate
Check whether required evidence is ready.
Execute
Proceed using confirmation gates and safety controls.
02
Platform-specific formats
Different platforms expect different styles of communication. Amazon cases may require root-cause, corrective-action, and preventive-measures structure, while other platforms may expect shorter factual responses.
03
Safety checks before submission
Drafts can be reviewed for risky wording, unsupported claims, emotional language, missing evidence references, and other issues before the user proceeds.
FREQUENTLY ASKED QUESTIONS
Common questions, clearly answered.
Start with the diagnosis.
Paste your suspension notification into the scanner to understand the likely issue type, confidence level, and recommended next step.
Diagnose Suspension