Every Suspension Type. Diagnosed.
Browse 20+ documented suspension patterns across major platforms. Understand why accounts get suspended and what causes suspensions.
Amazon Seller Account Review
Amazon places accounts under review for various reasons: unusual activity patterns, regulatory compliance checks, random audits, or as a precursor to ...
5 compliance steps
Inauthentic Items Complaint
Your account has been flagged for selling items that customers or Amazon suspect are not authentic. This requires proving your supply chain legitimacy...
7 compliance steps
Intellectual Property Complaint
A brand owner or rights holder has filed an intellectual property complaint against your listing. This requires either proving authorization to sell o...
7 compliance steps
Linked/Related Account Issue
Your account has been suspended due to association with another account that has been suspended or has policy violations. This requires proving accoun...
6 compliance steps
Performance Metrics Violation
Your account has been flagged due to performance metrics falling below Amazon's requirements. This includes Order Defect Rate (ODR), Late Shipment Rat...
7 compliance steps
Policy Violation
Your account has been flagged for violating Amazon's selling policies. This could include listing policy violations, restricted product sales, or prod...
6 compliance steps
Product Safety Complaint
Your selling privileges have been removed because products you listed have been identified as potentially unsafe, missing required safety certificatio...
9 compliance steps
Permanent Account Termination
Amazon has permanently terminated this account. This decision is final and not subject to appeal....
5 compliance steps
Appeal Denial Loop
When Amazon repeatedly denies your Plan of Action or appeal submissions, you are in an appeal denial loop. This is a critical situation because each r...
4 compliance steps
ASIN / Listing Deactivation
Amazon deactivates individual product listings (ASINs) when they detect policy violations at the product level. This differs from full account suspens...
4 compliance steps
Restricted / Prohibited Product
Amazon maintains lists of restricted and prohibited products that require pre-approval, special certifications, or are entirely banned from the market...
4 compliance steps
Review Manipulation / Abuse
Amazon strictly prohibits any attempt to manipulate customer reviews, including offering incentives, using review services, inserting review requests ...
4 compliance steps
Section 3 Violation (Business Solutions Agreement)
Amazon's Section 3 of the Business Solutions Agreement (BSA) governs seller conduct, product listings, and transaction integrity. Violations trigger a...
4 compliance steps
Shipping & Fulfillment Performance
Amazon monitors seller shipping performance through metrics including Late Shipment Rate (LSR), Valid Tracking Rate (VTR), and on-time delivery percen...
4 compliance steps
Identity / Business Verification Failure
Amazon periodically requires sellers to verify their identity and business information through document submissions and video calls. Failure to pass v...
4 compliance steps
A-to-Z Guarantee Claim
Amazon's A-to-Z Guarantee protects buyers and allows them to file claims directly with Amazon when dissatisfied. These claims directly impact your Ord...
3 compliance steps
Funds Withholding / Disbursement Hold
Amazon may withhold your funds (disbursements) even when your account is not fully suspended. This can happen due to verification requirements, high r...
3 compliance steps
Used Sold as New / Condition Complaint
Amazon suspends sellers when buyer complaints indicate items listed as 'New' arrived in used, damaged, or opened condition. This is the single most co...
4 compliance steps
Brand Registry / Counterfeit Claim
A brand owner has filed a counterfeit or IP complaint against your listings through Amazon's Brand Registry Report a Violation (RAV) tool. This is dif...
6 compliance steps
Dropshipping Policy Violation
Amazon allows dropshipping ONLY if you are the seller of record, your packaging and invoices show your name (not the supplier), and you handle returns...
5 compliance steps
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