Every Suspension Type. Diagnosed.
Browse 20+ documented suspension patterns across major platforms. Understand why accounts get suspended and what causes suspensions.
Amazon Seller
Showing 1–12 of 20 cases
Performance Metrics Violation
Your account has been flagged due to performance metrics falling below Amazon's requirements. This includes Order Defect Rate (ODR), Late Shipment Rat...
7 compliance steps
Shipping & Fulfillment Performance
Amazon monitors seller shipping performance through metrics including Late Shipment Rate (LSR), Valid Tracking Rate (VTR), and on-time delivery percen...
4 compliance steps
Identity / Business Verification Failure
Amazon periodically requires sellers to verify their identity and business information through document submissions and video calls. Failure to pass v...
4 compliance steps
A-to-Z Guarantee Claim
Amazon's A-to-Z Guarantee protects buyers and allows them to file claims directly with Amazon when dissatisfied. These claims directly impact your Ord...
3 compliance steps
Permanent Account Termination
Amazon has permanently terminated this account. This decision is final and not subject to appeal....
5 compliance steps
Restricted / Prohibited Product
Amazon maintains lists of restricted and prohibited products that require pre-approval, special certifications, or are entirely banned from the market...
4 compliance steps
Section 3 Violation (Business Solutions Agreement)
Amazon's Section 3 of the Business Solutions Agreement (BSA) governs seller conduct, product listings, and transaction integrity. Violations trigger a...
4 compliance steps
Used Sold as New / Condition Complaint
Amazon suspends sellers when buyer complaints indicate items listed as 'New' arrived in used, damaged, or opened condition. This is the single most co...
4 compliance steps
Dropshipping Policy Violation
Amazon allows dropshipping ONLY if you are the seller of record, your packaging and invoices show your name (not the supplier), and you handle returns...
5 compliance steps
Inauthentic Items Complaint
Your account has been flagged for selling items that customers or Amazon suspect are not authentic. This requires proving your supply chain legitimacy...
7 compliance steps
Policy Violation
Your account has been flagged for violating Amazon's selling policies. This could include listing policy violations, restricted product sales, or prod...
6 compliance steps
Product Safety Complaint
Your selling privileges have been removed because products you listed have been identified as potentially unsafe, missing required safety certificatio...
9 compliance steps
Appeal Denial Loop
When Amazon repeatedly denies your Plan of Action or appeal submissions, you are in an appeal denial loop. This is a critical situation because each r...
4 compliance steps
Review Manipulation / Abuse
Amazon strictly prohibits any attempt to manipulate customer reviews, including offering incentives, using review services, inserting review requests ...
4 compliance steps
Funds Withholding / Disbursement Hold
Amazon may withhold your funds (disbursements) even when your account is not fully suspended. This can happen due to verification requirements, high r...
3 compliance steps
Amazon Seller Account Review
Amazon places accounts under review for various reasons: unusual activity patterns, regulatory compliance checks, random audits, or as a precursor to ...
5 compliance steps
Intellectual Property Complaint
A brand owner or rights holder has filed an intellectual property complaint against your listing. This requires either proving authorization to sell o...
7 compliance steps
Linked/Related Account Issue
Your account has been suspended due to association with another account that has been suspended or has policy violations. This requires proving accoun...
6 compliance steps
ASIN / Listing Deactivation
Amazon deactivates individual product listings (ASINs) when they detect policy violations at the product level. This differs from full account suspens...
4 compliance steps
Brand Registry / Counterfeit Claim
A brand owner has filed a counterfeit or IP complaint against your listings through Amazon's Brand Registry Report a Violation (RAV) tool. This is dif...
6 compliance steps
Match your exact suspension type in seconds
Our scanner analyzes your situation and generates a personalized compliance protocol.
Start Free Analysis