1. Information We Collect
We collect information you provide directly to us, including:
- Email address (for account creation and communication)
- Business information related to your suspension case
- Suspension messages and platform communications you share with us
- Payment information (processed securely via Stripe)
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Analyze your suspension case and generate compliance guidance
- Send you technical notices and support messages
- Process payments and prevent fraud
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:
- With service providers who assist in our operations (e.g., payment processing)
- To comply with legal requirements or protect our rights
- With your consent or at your direction
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, secure authentication, and regular security assessments.
5. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. You may request deletion of your data at any time by contacting us.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Object to processing of your information
- Data portability
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
support@appealarchitect.com