Platform Case Hub

MercadoLibre Suspension Cases

6 documented suspension types for MercadoLibre. Each case includes signals, compliance steps, and a direct path to diagnosis.

MercadoLibre Account Health Score Suspension

Your MercadoLibre account health score (seller thermometer) has dropped below acceptable levels due to a combination of factors: claim rates, cancellations, late shipments, and negative ratings. This

5 recovery steps8 signals

MercadoLibre Buyer Claim Escalation

Your account has been impacted by a high rate of buyer claims filed through MercadoLibre's buyer protection program. Claims can include items not received, items not as described, and quality complain

5 recovery steps8 signals

MercadoLibre Listing Policy Violation

MercadoLibre has detected violations in your product listings. This can include inaccurate descriptions, prohibited keywords, misleading images, incorrect categorization, or failure to comply with Mer

5 recovery steps8 signals

MercadoLibre Prohibited Product Listing

Your MercadoLibre listings include products that fall under the platform's prohibited or restricted categories. Prohibited items vary by country and are based on local regulations, safety standards, a

5 recovery steps8 signals

MercadoLibre Seller Reputation Suspension

Your MercadoLibre seller reputation (thermometer) has dropped to a level that triggers restrictions. MercadoLibre's reputation system is a composite metric based on claims, cancellations, shipping per

5 recovery steps8 signals

MercadoLibre Shipping Delay Penalty

MercadoLibre penalizes sellers for late shipments and delivery delays. The platform tracks handling time and delivery dates, and delays negatively impact your seller thermometer. Persistent delays can

5 recovery steps8 signals

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Appeal Architect provides diagnostic guidance — not legal advice.