Why This Happens
Customer complaints about dropshipping practices have triggered a review. Common issues include excessively long shipping times from overseas suppliers, products not matching listing descriptions, supplier branding visible on packages instead of your store branding, and quality discrepancies between listed and received products.
Example Notification
"We've received multiple customer complaints about shipping times and product quality from your store. Your store is under review."
Compliance Steps
Audit all product listings for accuracy against actual products
Update shipping time estimates to reflect real delivery windows
Switch to faster fulfillment options or domestic suppliers
Improve product descriptions and use real product photos
Create a remediation plan and submit to Shopify support
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