Decode Your Suspension Email
Received a confusing email from Stripe, PayPal, Amazon, Google, or Meta? Find your exact email phrase below and understand what it means.
"product authenticity"
Inauthentic Items Complaint
"rights owner"
Intellectual Property Complaint
"infringement"
Intellectual Property Complaint
"patented"
Intellectual Property Complaint
"related account"
Linked/Related Account Issue
"another account"
Linked/Related Account Issue
"connected to"
Linked/Related Account Issue
"same household"
Linked/Related Account Issue
"verification"
Linked/Related Account Issue
"order defect rate"
Performance Metrics Violation
"late shipment"
Shipping & Fulfillment Performance
"performance"
Performance Metrics Violation
"negative feedback"
Performance Metrics Violation
"chargeback"
Performance Metrics Violation
"listing policy"
Policy Violation
"safety complaint"
Product Safety Complaint
"safety concern"
Product Safety Complaint
"will not be reinstated"
Permanent Account Termination
"multiple accounts"
Permanent Account Termination
"verification required"
Amazon Seller Account Review
"selling privileges have been temporarily removed"
Amazon Seller Account Review
"submit a plan of action"
Amazon Seller Account Review
"submit plan of action"
Amazon Seller Account Review
"inauthentic"
Inauthentic Items Complaint
"unauthorized"
Inauthentic Items Complaint
"not authentic"
Inauthentic Items Complaint
"suspected counterfeit"
Inauthentic Items Complaint
"brand owner complaint"
Inauthentic Items Complaint
"copyright"
Intellectual Property Complaint
"counterfeit claim"
Intellectual Property Complaint
"linked account"
Linked/Related Account Issue
"multiple account"
Linked/Related Account Issue
"same individual"
Linked/Related Account Issue
"below standard"
Performance Metrics Violation
"policy violation"
Policy Violation
"not permitted to sell"
Policy Violation
"product listing"
Policy Violation
"product safety"
Product Safety Complaint
"Consumer Product Safety Commission"
Product Safety Complaint
"recalled"
Product Safety Complaint
"choking hazard"
Product Safety Complaint
"provide additional information"
Amazon Seller Account Review
"selling privileges have been removed"
Amazon Seller Account Review
"counterfeit"
Inauthentic Items Complaint
"not genuine"
Inauthentic Items Complaint
"intellectual property"
Intellectual Property Complaint
"brand owner"
Intellectual Property Complaint
"unauthorized use"
Intellectual Property Complaint
"protected brand"
Intellectual Property Complaint
"associated with"
Linked/Related Account Issue
"shared information"
Linked/Related Account Issue
"performance target"
Performance Metrics Violation
"violated our policies"
Policy Violation
"restricted product"
Restricted / Prohibited Product
"misrepresentation"
Policy Violation
"listing removed"
Policy Violation
"cannot be appealed"
Permanent Account Termination
"account is under review"
Amazon Seller Account Review
"submit documents"
Amazon Seller Account Review
"provide documentation"
Amazon Seller Account Review
"documents requested"
Amazon Seller Account Review
"additional information required"
Amazon Seller Account Review
"poa required"
Amazon Seller Account Review
"authenticity"
Inauthentic Items Complaint
"genuine products"
Inauthentic Items Complaint
"IP complaint"
Intellectual Property Complaint
"trademark"
Intellectual Property Complaint
"identity"
Linked/Related Account Issue
"pre-fulfillment cancel"
Performance Metrics Violation
"customer service"
Performance Metrics Violation
"prohibited"
Policy Violation
"product condition"
Used Sold as New / Condition Complaint
"category restriction"
Policy Violation
"detail page"
Policy Violation
"children's product"
Product Safety Complaint
"Children's Product Certificate"
Product Safety Complaint
"permanently terminated"
Permanent Account Termination
"permanently banned"
Permanent Account Termination
"this decision is final"
Permanent Account Termination
"non-appealable"
Permanent Account Termination
"circumventing"
Permanent Account Termination
"evade suspension"
Permanent Account Termination
"amazon seller account restricted"
account_restriction
"amazon seller invoice verification required"
invoice_verification
"amazon seller appeal rejected"
appeal_rejection
"amazon seller listing removed"
listing_removal
"amazon seller account under review"
account_review
"amazon seller high risk activity detected"
risk_review
"amazon seller account suspended"
full_suspension
"amazon seller permanently banned"
permanent_ban
"amazon seller verify your identity"
identity_verification
"amazon seller unusual activity detected"
unusual_activity
"amazon seller account deactivated"
account_deactivation
"amazon seller funds on hold"
funds_hold
"amazon seller policy violation detected"
policy_violation
"amazon seller document verification required"
document_verification
"amazon seller payouts paused"
payout_pause
"amazon seller account access temporarily restricted"
account_review
"amazon seller your paypal account has been locked"
account_review
"amazon seller account verification required immediately"
account_review
"amazon seller account verification required"
account_review
"plan of action rejected"
Appeal Denial Loop
"reinstatement denied"
Appeal Denial Loop
"listing blocked"
ASIN / Listing Deactivation
"regulatory compliance"
Restricted / Prohibited Product
"fda approval"
Restricted / Prohibited Product
"poa denied"
Appeal Denial Loop
"not sufficient"
Appeal Denial Loop
"product suspended"
ASIN / Listing Deactivation
"prohibited product"
Restricted / Prohibited Product
"gated category"
Restricted / Prohibited Product
"not approved to sell"
Restricted / Prohibited Product
"product compliance"
Restricted / Prohibited Product
"hazardous material"
Restricted / Prohibited Product
"appeal denied"
Appeal Denial Loop
"appeal rejected"
Appeal Denial Loop
"poa rejected"
Appeal Denial Loop
"appeal was denied"
Appeal Denial Loop
"rejected again"
Appeal Denial Loop
"denied again"
Appeal Denial Loop
"asin suspended"
ASIN / Listing Deactivation
"asin deactivated"
ASIN / Listing Deactivation
"product removed"
ASIN / Listing Deactivation
"detail page removed"
ASIN / Listing Deactivation
"asin blocked"
ASIN / Listing Deactivation
"category approval"
Restricted / Prohibited Product
"epa registration"
Restricted / Prohibited Product
"dietary supplement"
Restricted / Prohibited Product
"pesticide"
Restricted / Prohibited Product
"multiple denials"
Appeal Denial Loop
"keep getting denied"
Appeal Denial Loop
"listing deactivated"
ASIN / Listing Deactivation
"listing suppressed"
ASIN / Listing Deactivation
"product listing violation"
ASIN / Listing Deactivation
"offer removed"
ASIN / Listing Deactivation
"incentivized reviews"
Review Manipulation / Abuse
"review violation"
Review Manipulation / Abuse
"customer review policy"
Review Manipulation / Abuse
"review incentive"
Review Manipulation / Abuse
"terms of service violation"
Section 3 Violation (Business Solutions Agreement)
"seller agreement"
Section 3 Violation (Business Solutions Agreement)
"service terms"
Section 3 Violation (Business Solutions Agreement)
"late shipment rate"
Shipping & Fulfillment Performance
"tracking rate"
Shipping & Fulfillment Performance
"fba issue"
Shipping & Fulfillment Performance
"removal order"
Shipping & Fulfillment Performance
"verification failure"
Identity / Business Verification Failure
"business verification failed"
Identity / Business Verification Failure
"verification rejected"
Identity / Business Verification Failure
"resubmit verification"
Identity / Business Verification Failure
"a-z guarantee"
A-to-Z Guarantee Claim
"order defect"
A-to-Z Guarantee Claim
"funds on hold"
Funds Withholding / Disbursement Hold
"disbursement hold"
Funds Withholding / Disbursement Hold
"cannot withdraw"
Funds Withholding / Disbursement Hold
"funds unavailable"
Funds Withholding / Disbursement Hold
"payment suspended"
Funds Withholding / Disbursement Hold
"condition complaint"
Used Sold as New / Condition Complaint
"previously opened"
Used Sold as New / Condition Complaint
"brand gating"
Brand Registry / Counterfeit Claim
"trademark claim"
Brand Registry / Counterfeit Claim
"dropshipping"
Dropshipping Policy Violation
"aliexpress"
Dropshipping Policy Violation
"dropship violation"
Dropshipping Policy Violation
"buying reviews"
Review Manipulation / Abuse
"insert cards"
Review Manipulation / Abuse
"business solutions agreement"
Section 3 Violation (Business Solutions Agreement)
"bsa violation"
Section 3 Violation (Business Solutions Agreement)
"agreement violation"
Section 3 Violation (Business Solutions Agreement)
"violated the agreement"
Section 3 Violation (Business Solutions Agreement)
"breach of agreement"
Section 3 Violation (Business Solutions Agreement)
"operating agreement"
Section 3 Violation (Business Solutions Agreement)
"fulfillment issues"
Shipping & Fulfillment Performance
"identity verification failed"
Identity / Business Verification Failure
"verify your identity"
Identity / Business Verification Failure
"video verification"
Identity / Business Verification Failure
"document verification"
Identity / Business Verification Failure
"identity check failed"
Identity / Business Verification Failure
"payment hold"
Funds Withholding / Disbursement Hold
"disbursement unavailable"
Funds Withholding / Disbursement Hold
"used condition"
Used Sold as New / Condition Complaint
"customer complaint condition"
Used Sold as New / Condition Complaint
"missing accessories"
Used Sold as New / Condition Complaint
"brand complaint"
Brand Registry / Counterfeit Claim
"authorized seller"
Brand Registry / Counterfeit Claim
"third party fulfillment"
Dropshipping Policy Violation
"wrong packaging"
Dropshipping Policy Violation
"other retailer"
Dropshipping Policy Violation
"retail dropship"
Dropshipping Policy Violation
"manipulating reviews"
Review Manipulation / Abuse
"review abuse"
Review Manipulation / Abuse
"section 3"
Section 3 Violation (Business Solutions Agreement)
"shipping performance"
Shipping & Fulfillment Performance
"on-time delivery"
Shipping & Fulfillment Performance
"ship on time"
Shipping & Fulfillment Performance
"unable to verify"
Identity / Business Verification Failure
"government-issued id"
Identity / Business Verification Failure
"a-z claim"
A-to-Z Guarantee Claim
"atoz claim"
A-to-Z Guarantee Claim
"money held"
Funds Withholding / Disbursement Hold
"90 day hold"
Funds Withholding / Disbursement Hold
"used sold as new"
Used Sold as New / Condition Complaint
"item not as described"
Used Sold as New / Condition Complaint
"damaged packaging"
Used Sold as New / Condition Complaint
"brand registry"
Intellectual Property Complaint
"report a violation"
Brand Registry / Counterfeit Claim
"drop shipping"
Dropshipping Policy Violation
"review manipulation"
Review Manipulation / Abuse
"fake reviews"
Review Manipulation / Abuse
"review solicitation"
Review Manipulation / Abuse
"product inserts"
Review Manipulation / Abuse
"selling agreement violation"
Section 3 Violation (Business Solutions Agreement)
"seller code of conduct"
Section 3 Violation (Business Solutions Agreement)
"valid tracking rate"
Shipping & Fulfillment Performance
"delivery performance"
Shipping & Fulfillment Performance
"inventory stranded"
Shipping & Fulfillment Performance
"verification documents"
Identity / Business Verification Failure
"guarantee claim"
A-to-Z Guarantee Claim
"buyer claim"
A-to-Z Guarantee Claim
"guarantee refund"
A-to-Z Guarantee Claim
"funds withheld"
Funds Withholding / Disbursement Hold
"balance held"
Funds Withholding / Disbursement Hold
"opened packaging"
Used Sold as New / Condition Complaint
"item condition"
Used Sold as New / Condition Complaint
"branded product"
Brand Registry / Counterfeit Claim
"retail arbitrage"
Dropshipping Policy Violation
"supplier shipping"
Dropshipping Policy Violation
"walmart packaging"
Dropshipping Policy Violation
"not seller of record"
Dropshipping Policy Violation
"verification required for review"
Amazon Seller Account Review
"review of your documents"
Amazon Seller Account Review
"does not adequately address"
Appeal Denial Loop
"counterfeit notice"
Brand Registry / Counterfeit Claim
"authenticity claim"
Brand Registry / Counterfeit Claim
"brand protection"
Brand Registry / Counterfeit Claim
"listing removed brand"
Brand Registry / Counterfeit Claim
"fulfillment policy"
Dropshipping Policy Violation
"third party shipping"
Dropshipping Policy Violation
"items listed below are not authentic"
Inauthentic Items Complaint
"counterfeit or inauthentic products"
Inauthentic Items Complaint
"design right"
Intellectual Property Complaint
"trade dress"
Intellectual Property Complaint
"separate"
Linked/Related Account Issue
"listing was removed"
ASIN / Listing Deactivation
"offer was removed"
ASIN / Listing Deactivation
"asin has been deactivated"
ASIN / Listing Deactivation
"your account is at risk of deactivation"
Performance Metrics Violation
"at risk of deactivation"
Performance Metrics Violation
"performance notification"
Performance Metrics Violation
"account health"
Performance Metrics Violation
"compliance"
Product Safety Complaint
"guidelines"
Policy Violation
"terms of service"
Policy Violation
"small parts"
Product Safety Complaint
"hazardous"
Product Safety Complaint
"flammable"
Product Safety Complaint
"lead content"
Product Safety Complaint
"phthalates"
Product Safety Complaint
"lab test"
Product Safety Complaint
"testing certificate"
Product Safety Complaint
"safety certification"
Product Safety Complaint
"UL listing"
Product Safety Complaint
"CE marking"
Product Safety Complaint
"injury report"
Product Safety Complaint
"safety violation"
Product Safety Complaint
"banned substance"
Product Safety Complaint
"medical device"
Restricted / Prohibited Product
"manipulate customer reviews"
Review Manipulation / Abuse
"deactivated in accordance with section 3"
Section 3 Violation (Business Solutions Agreement)
"in accordance with section 3"
Section 3 Violation (Business Solutions Agreement)
"specifically section 3"
Section 3 Violation (Business Solutions Agreement)
"previously closed for violating"
Section 3 Violation (Business Solutions Agreement)
"shipping privileges"
Shipping & Fulfillment Performance
"item was used"
Used Sold as New / Condition Complaint
"not in new condition"
Used Sold as New / Condition Complaint
"identity verification"
Identity / Business Verification Failure
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