Google Business Profile Suspension Email: "not genuine"
Received a Google Business Profile email about "not genuine"? Understand why this notification was sent, what it means for your account, and how to respond.
"...not genuine..."
Why This Email Is Sent
Google flagged your listing for containing information that misrepresents your business. This is one of Google's most actively enforced policies.
What It Means
Your listing is suspended until the deceptive content is removed. Google may require a reinstatement request after you've corrected the issues.
Common Triggers
Adding keywords to your business name (e.g., 'Best Plumber NYC' instead of 'ABC Plumbing')
Listing services you don't actually provide
Using stock photos instead of real business images
Misleading business categories
False claims about certifications or affiliations
Related Suspension Case
Deceptive Content / Misrepresentation Suspension — Full Recovery Guide
Detailed signals, compliance steps, and evidence requirements
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