Amazon Seller Suspension Email: "injury report"
Received a Amazon Seller email about "injury report"? Understand why this notification was sent, what it means for your account, and how to respond.
"...injury report..."
Why This Email Is Sent
Amazon's safety team identified potential product safety concerns with items sold from your account. This may be triggered by customer complaints, regulatory alerts, or Amazon's product testing program.
What It Means
Affected listings are immediately suppressed. Your account may face suspension if safety concerns are widespread. You must provide safety certifications, test reports, or compliance documentation.
Common Triggers
Missing required safety certifications
Customer injury reports related to your products
Product recall affecting items in your inventory
Failing Amazon's random product testing
Non-compliant labeling or packaging
Related Suspension Case
Product Safety Complaint — Full Recovery Guide
Detailed signals, compliance steps, and evidence requirements
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