Every Suspension Type. Diagnosed.
Browse 16+ documented suspension patterns across major platforms. Understand why accounts get suspended and what causes suspensions.
TikTok Shop Policy Violation
TikTok Shop has identified a violation of their seller policies. This can range from listing prohibited products, making misleading claims in product ...
5 compliance steps
TikTok Shop Product Authenticity Issue
TikTok Shop has flagged your products for authenticity concerns. This can be triggered by customer reports, brand owner complaints, or automated detec...
5 compliance steps
TikTok Shop Account Risk Review
TikTok Shop's risk assessment system has flagged your seller account for review. This automated process evaluates seller behavior patterns, account ag...
5 compliance steps
TikTok Shop Customer Complaint Rate
Your TikTok Shop has accumulated a high rate of customer complaints, returns, or negative reviews. TikTok Shop monitors these metrics and penalizes se...
5 compliance steps
TikTok Shop IP / Brand Complaint
A brand owner has filed an intellectual property complaint against your TikTok Shop listings. TikTok Shop acts on complaints from verified rights hold...
5 compliance steps
TikTok Shop Shipping / Fulfillment Violation
Your TikTok Shop account has been penalized for shipping performance failures. TikTok Shop monitors late shipment rates, tracking validity, and delive...
5 compliance steps
TikTok Shop Appeal Denied — Escalation
Your TikTok Shop appeal was denied — and TikTok's limits are strict: first appeal within 30 days of the violation, one final second appeal within 15 d...
6 compliance steps
TikTok Shop Frozen Funds / Settlement Hold
TikTok Shop is withholding your funds — either alongside a suspension or as a standalone settlement hold. Hold lengths follow violation severity: ~45 ...
6 compliance steps
TikTok Shop Linked / Banned Account Detection
TikTok Shop deactivated your seller account because it linked it to a previously banned account — via shared devices, IPs, payment methods, identity d...
6 compliance steps
TikTok Shop Live Selling Violation
TikTok restricted your LIVE selling privileges or suspended your shop over live-stream conduct — exaggerated claims ('cures', 'guaranteed results'), o...
6 compliance steps
TikTok Shop Pricing Manipulation
TikTok Shop flagged your store for pricing manipulation — inflated 'original' prices to fake discounts, drip pricing via abusive shipping fees, price ...
6 compliance steps
TikTok Shop Product Safety / Recall Violation
TikTok Shop flagged your products for safety violations — recalled items, missing safety certifications (CPC for children's products, CE/UKCA marks), ...
6 compliance steps
TikTok Shop Prohibited Products
TikTok Shop flagged or deactivated your account for prohibited products — a zero-tolerance category covering weapons, alcohol, tobacco/vapes, adult pr...
6 compliance steps
TikTok Shop High Refund / Return Rate
TikTok Shop restricted your account over an elevated refund, return, or 'item not as described' rate. This is a customer-experience metric violation: ...
6 compliance steps
TikTok Shop Seller Verification Failure
TikTok Shop restricted or suspended your seller account over verification issues — missing or expired business documents, unverifiable supplier invoic...
6 compliance steps
TikTok Shop Violation Points / Account Health
Your TikTok Shop is suspended or restricted from accumulated violation points or a falling Account Health Rating (AHR). TikTok runs two overlapping sy...
6 compliance steps
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