Every Suspension Type. Diagnosed.
Browse 17+ documented suspension patterns across major platforms. Understand why accounts get suspended and what causes suspensions.
KYC/Verification Incomplete
Stripe is legally required to verify the identity of all account holders under Know Your Customer (KYC) regulations. When your submitted documents are...
5 compliance steps
Identity Verification Failure
Stripe Identity requires document verification and sometimes biometric checks. Failures occur when documents are blurry, expired, don't match account ...
5 compliance steps
Suspicious Activity / Fraud Hold
Stripe's fraud detection systems flag accounts showing patterns consistent with fraudulent activity: rapid-fire small transactions (card testing), unu...
5 compliance steps
Account Termination / Permanent Closure
Stripe terminates accounts for severe policy violations, confirmed prohibited business types, repeated unresolved compliance failures, or fraud. Termi...
5 compliance steps
Stripe Account Review
A general account review occurs when Stripe's systems detect patterns that require human investigation. This could be triggered by multiple factors: u...
5 compliance steps
Excessive Chargebacks/Disputes
Stripe monitors your chargeback (dispute) rate against card network thresholds. Visa requires merchants to stay below 0.9% dispute rate and Mastercard...
5 compliance steps
High-Risk Business Category
Stripe's automated risk engine continuously monitors processing patterns. When your account shows risk indicators — new account with high volume, inte...
5 compliance steps
Prohibited Business Type
Stripe maintains a list of prohibited and restricted business types based on card network rules and regulatory requirements. If your business falls in...
5 compliance steps
Connect / Marketplace Platform Issue
Stripe Connect platforms are held liable when their connected accounts (sub-merchants) violate policies, fail KYC, or generate excessive chargebacks. ...
5 compliance steps
Radar / Fraud Prevention Block
Stripe Radar uses machine learning to score every transaction for fraud risk. When risk scores exceed your configured threshold, transactions are auto...
5 compliance steps
Subscription / Recurring Billing Issue
Subscription-based businesses face unique enforcement risks on Stripe. High dispute rates from recurring charges — often caused by customers forgettin...
5 compliance steps
High Refund Rate / Refund Pattern Issue
Stripe monitors refund rates independently from chargebacks. A consistently high refund rate (typically above 5-10%) signals potential issues with pro...
5 compliance steps
Customer Complaint Review
When Stripe receives direct complaints from your customers about unfulfilled orders, products not matching descriptions, or services not rendered, it ...
5 compliance steps
Payout Delay / Extended Schedule
Stripe may extend your payout schedule from the standard 2-business-day rolling to longer periods (7, 14, or 30 days). This happens with new accounts ...
5 compliance steps
Payout Reserve Imposed
Stripe imposes reserves when your account's risk profile warrants additional protection against potential chargebacks and refunds. This can be trigger...
5 compliance steps
Unusual Volume Spike
Stripe flags accounts that show sudden, significant increases in processing volume compared to their historical baseline. A 3x-10x spike in daily tran...
5 compliance steps
MATCH / TMF List (Terminated Merchant File)
When Stripe terminates your account for certain reasons (excessive chargebacks, fraud, AML violations, illegal activity), they may add you to the MATC...
3 compliance steps
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