Suspension Case Library

Every Suspension Type. Diagnosed.

Browse 16+ documented suspension patterns across major platforms. Understand why accounts get suspended and what causes suspensions.

eBay Seller

eBay MC999 Restriction

eBay's MC999 restriction is a broad account-level suspension triggered by eBay's automated trust and safety systems. It often relates to concerns abou...

5 compliance steps

eBay Seller

eBay Policy Violation Suspension

Your eBay seller account has been restricted for specific policy violations. This can include listing prohibited items, using manipulative selling pra...

5 compliance steps

eBay Seller

eBay Selling Limit Violation

eBay imposes selling limits on new or restricted accounts to manage risk. Limits can apply to the number of items you can list or the total value of y...

5 compliance steps

eBay Seller

eBay Below Standard / Defect Rate

Your eBay seller performance metrics have fallen below standard. eBay evaluates sellers on the 20th of each month using a rolling period. Key metrics ...

5 compliance steps

eBay Seller

eBay Linked / Multiple Account Suspension

eBay detected a link between your account and another account, typically through shared IP addresses, device fingerprints, payment methods, or physica...

5 compliance steps

eBay Seller

eBay VeRO / Intellectual Property Complaint

A brand owner or rights holder has filed a complaint through eBay's VeRO (Verified Rights Owner Program). VeRO complaints can involve trademark infrin...

5 compliance steps

eBay Seller

eBay Account Security Hold

eBay locked or restricted your account for security reasons — unusual sign-in locations, sudden changes to bank or contact details, listings you didn'...

4 compliance steps

eBay Seller

eBay Appeal Denied — Escalation Path

Your eBay appeal was denied. Repeating the same appeal produces the same denial — eBay reviewers see your full appeal history. A denied appeal usually...

4 compliance steps

eBay Seller

eBay Unpaid Fees / Billing Suspension

eBay suspended your account over unpaid selling fees, unreimbursed refunds, or a failed payment method. This is the most mechanically recoverable eBay...

5 compliance steps

eBay Seller

eBay Counterfeit / Authenticity Suspension

eBay removed your listings or suspended your account for suspected counterfeit or inauthentic items. Unlike a VeRO complaint (filed by a brand owner),...

4 compliance steps

eBay Seller

eBay Dropshipping Policy Violation

eBay suspended or restricted your account for prohibited dropshipping. eBay allows dropshipping ONLY when you fulfill orders from a wholesale supplier...

4 compliance steps

eBay Seller

eBay Feedback Manipulation / Shill Bidding Accusation

eBay suspended your account for suspected feedback manipulation or shill bidding — fake feedback exchanges, buying positive reviews, or bidding on you...

4 compliance steps

eBay Seller

eBay Identity Verification Failure

eBay restricted your account because it could not verify your identity or registration details. This happens when submitted documents are rejected, yo...

4 compliance steps

eBay Seller

eBay MC011 Selling Restriction

You received an MC011 restriction notice from eBay. This is a trust-and-safety hold — eBay wants to verify your identity, product sourcing, or ability...

6 compliance steps

eBay Seller

eBay Payout / Funds Hold

Your eBay payouts are on hold. eBay Managed Payments can hold funds while it verifies your identity or bank details, reviews seller performance, prote...

5 compliance steps

eBay Seller

eBay Prohibited / Restricted Items Suspension

eBay removed your listings or suspended your account for selling prohibited or restricted items. This covers a wide range — weapon parts, medical and ...

4 compliance steps

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